Delivery Policy
Delivery Policy
Risk
of loss and the title for such items pass to the customer, when the goods are
delivered to the carrier. In the event that a non-delivery occurs on account of
a mistake by you (i.e. wrong name or address, etc.) any extra cost incurred by
the company for re-delivery shall be claimed from the Customer placing the
order. No request for cancellation of orders once duly placed on the site,
shall be entertained.
If recipient is not available at the given address on delivery, the goods would
be left with the neighbor along with an attached note. If neighbor’s refuse to
accept the goods, a message will be left on the door asking the recipient to
call our office. At this point the order is fully chargeable. For the items
delivered by the courier / speed post / registered post, their respective
policies apply. Company reserves the right to charge the order if by any chance
the recipient rejects the order for any reason.
The
company shall try its best for prompt delivery; However, delayed/early delivery
for whatever reason shall not entitle the customer for any damages or
compensation and the company reserves the right to deny its services to any
customer, without any explanation.
In
order to provide good service and timely delivery of goods, please provide us
your
correct Pin-Code and Phone number. If you want to change the shipping address
you have specified on placing the order, you can send us an e-mail and the
company will accommodate the changes only if the goods have not been dispatched
from our warehouse.
Refund
Policy
Once the amount has been received, the company will refund the
amount only in the following cases.
1. 1. In case of
damaged or defective items the contents of your shipment and the original
packing must be returned along with damaged or defective goods. The company
will either re-send the goods or issue you a full refund as per the discretion
of the company only after necessary verification & inspection.
2. 2. In case
the products ordered by the customer are out of stock, the company shall refund
the amount of those items to the customer.